Cranbrook School
Concerns Reporting

Concerns Reporting

The School Council updates on the external concerns reporting process

Posted 4 July 2024

School Community Update on the External Review Process

The School Council and Mrs Michele Marquet would like to thank the School community for its engagement with the external process established in early April this year for the reporting of concerns or otherwise give feedback. This has enabled valuable feedback to be gathered which will inform and improve the educational environment within the School.  
 
The Your Call platform used for the reporting of serious concerns, which are then reviewed by Dr Amanda Bell AM and law firm Thomson Geer, will remain open for new reports until 29 July (i.e. the start of Week 2 Term 3).
 
When it closes, the School will transition to a new ongoing whistleblower/serious concerns mechanism, the details for which will be provided in due course.

Any reports lodged with Your Call under the current process will continue to be managed to their appropriate conclusion with the assistance of Dr Bell.
 
Recommendations resulting from this external process will be shared with our community. This is expected to be done approximately once month after the closure of the current process, to enable the School to progress satisfactorily all reports that have been made.
 
The School’s policies continue to be reviewed in order to ensure policies are reflective of best practice and to assist staff in understanding the intersection between various policies. The School’s Whistleblower policy has been prioritised to be revised and then other policies will be revised progressively thereafter, as required. Ongoing familiarisation and professional development initiatives will be implemented to ensure our staff understand policies and the procedures for their implementation.
 
As reminder, to report any new concerns up until 29 July you can either complete and submit a form on the Your Call platform, which is called Rely and can be accessed by clicking HERE, or make a verbal report to a Your Call Officer by calling 1300 921 116 between the hours of 7am and midnight (Sydney time) on business days.
 
Thank you again for your contribution to enhancing the educational environment at Cranbrook.
 
Yours sincerely,
 
Geoff Lovell (President, Cranbrook School Council)
Michele Marquet (Acting Head of School)
Posted: 2 April 2024

The School Council has established an external process for our community to report concerns or provide other feedback.

For this purpose, the School Council has engaged Your Call, which offers an external, confidential and secure platform for receiving and managing concerns and feedback. Concerns received by Your Call will be reviewed by experienced education leader Dr Amanda Bell AM, working with law firm Thomson Geer, who will advise the School about those concerns. Your Call is the intermediary between you and those managing your submission and plays no part in investigating or determining the outcome.

The School Council encourages current and former staff, students and parents of Cranbrook, and anyone else who believes they have relevant information, to report concerns or other feedback through Your Call. To do this, you can either complete and submit a form on the Your Call platform, which is called Rely (and which can be accessed by clicking below), or make a verbal report to a Your Call Officer by calling 1300 921 116 between the hours of 7am and midnight (Sydney time) on business days.

When making a report via Your Call, you may choose your level of anonymity – that is, you might choose to share your contact details with:
– nobody – in other words, maintain full anonymity;
– only Your Call; or Your Call, Dr Bell and Thomson Geer; or
– Your Call, Dr Bell and Thomson Geer and people at Cranbrook who you approve.

You might also decide to report anonymously at first, but then change your mind about maintaining anonymity (or the level of confidentiality) at a later point.

Initially, the School is engaging Your Call for a three month period.

It is a priority for the School Council to ensure the safety and wellbeing of the School’s students and staff. The School Council is committed to seeking to resolve all matters of serious concern reported by past and present members of our community.